Page Break: Form gets stuck and does not move forward while clicking on the page break buttons.

  • Profile Image
    cyril.g
    Asked on June 18, 2019 at 06:10 AM

    Hi Jotform team,

    One of my form stopped working for no reason and I was wondering if you could help me with that.

    The exact issue is that the form simply doesn't respond when you select an answer or press the next button.

    Hope we'll be able to solve the problem.

    Kind regards,

    Cyril

  • Profile Image
    Kevin_G
    Answered on June 18, 2019 at 08:45 AM

    Apologies for the inconveniences caused. 

    I have been performing some tests and it seems like your conditions are configured correctly, the issue seems to be related to the page break buttons instead so I'm reporting this to our second level so they can have a look on this, we will keep you updated via this thread. 

    Thanks. 

  • Profile Image
    Kevin_G
    Answered on June 18, 2019 at 09:01 AM

    The problem seems to have been fixed already, I have been testing your form and it seems to work as expected now. 

    I have cleared your forms cache, please kindly test and let us know if the problem persists. 

  • Profile Image
    cyril.g
    Answered on June 18, 2019 at 11:27 AM

    Hi Kevin,


    It works! Thanks for your help :)