Page Break: Form gets stuck and does not move forward while clicking on the page break buttons.

  • cyril.g
    Asked on June 18, 2019 at 6:10 AM

    Hi Jotform team,

    One of my form stopped working for no reason and I was wondering if you could help me with that.

    The exact issue is that the form simply doesn't respond when you select an answer or press the next button.

    Hope we'll be able to solve the problem.

    Kind regards,

    Cyril

  • Kevin Support Team Lead
    Replied on June 18, 2019 at 8:45 AM

    Apologies for the inconveniences caused. 

    I have been performing some tests and it seems like your conditions are configured correctly, the issue seems to be related to the page break buttons instead so I'm reporting this to our second level so they can have a look on this, we will keep you updated via this thread. 

    Thanks. 

  • Kevin Support Team Lead
    Replied on June 18, 2019 at 9:01 AM

    The problem seems to have been fixed already, I have been testing your form and it seems to work as expected now. 

    I have cleared your forms cache, please kindly test and let us know if the problem persists. 

  • cyril.g
    Replied on June 18, 2019 at 11:27 AM

    Hi Kevin,


    It works! Thanks for your help :)