Why my account is suspended?

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    Asked on June 18, 2019 at 06:56 AM
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    Answered on June 18, 2019 at 09:28 AM

    Upon review of your account it was found form id: http://www.jotform.me/form/91642598385471 was uploading IDs.

    We had to remove the button for compliance. If this was a government issued ID it needs to be protected by two mandatory widgets:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    The widgets will apply for ID number collection or for ID upload collection. This will make you the sole responsible for collection and handling.

    Please make sure to add the widgets before the button in order for the system to recognize a valid collection.

    Your account is active and your forms available.

    Thank you.