Conditions show/hide not working

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    chloesautereau
    Asked on June 18, 2019 at 08:20 AM

    Hi,


    I have recently added a field to my form and since then, the conditions are not working anymore.

    All my fields are duplicates (French and English fields) and my conditions are set as "if the form language is equal to FRENCH then hide all ENGLISH fields" and "if the form language is equal to ENGLISH then hide all FRENCH fields"

    But, since I added a new field, it hides pretty much everything and I really don't understand why!

    I am really worried because this form is very important for my business, without it, my clients cannot contact me.


    I am not too sure what is happening and I've tried everything...

    Here is my form: https://form.jotform.co/chloesautereau/order

    Thank you for any help you may provide.

  • Profile Image
    chloesautereau
    Answered on June 18, 2019 at 09:03 AM

    Well, one hour later, it seems to be fixed. No idea what happened... 

  • Profile Image
    Kiran
    Answered on June 18, 2019 at 09:31 AM

    We apologize for the inconvenience caused. The issue seems to be caused by the spinner field and it should be fixed by now. Please check and let us know if you still experience any issue. We will be happy to take a look again.