Form link not working

  • Jessica
    Asked on June 18, 2019 at 8:29 AM

    Hello,

    My form link is not working and I have been unable to log in to see why.

    It seems like I may be using the wrong username but I could not find a way to check that. I tried to log in through google and that is not working either.

    Please help asap. I have a lot of camper parents trying to complete the form. This is our first season using jotform.

  • ktyaguirre
    Replied on June 18, 2019 at 10:02 AM

    We have found your account's form is overquota:

    1560866267Screenshot (4326) Screenshot 10

    Your allowance in payments has been exceeded.

    Also it your account was flagged for the use of a copyright logo. Please furnish proof of legitimacy by writting us at: reviewers@jotform.com thread#1860734 in order for us to be able to whitelist your account.

    Thank you