I have a form that I am wanting to accept or deny

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    Asked on June 18, 2019 at 08:39 AM

    I have a form that I send out to customers to complete, when they send it in I want to accept or deny. Which I have sorted, but then on the back of this send them a reply with my decision either an accept email or deny email. Please can you tell me how I do this? 

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    Answered on June 18, 2019 at 09:56 AM

    You can send an email conditionally. Please review our guide here: How-to-Send-Email-Based-on-User-s-Answer

    In case when email should be triggered with a change made in 'edit mode', please make sure that your emails have an option 'Send On Edit' enabled in email settings. 

    We will be glad to assist if you need more help, just let us know.