Form conditions stopped working.

  • florianschreiber
    Asked on June 18, 2019 at 8:42 AM

    For some time now, the conditions in a form have stopped working. Please contact us!

    Page URL: https://metallstore24.de/anfrage-wasserstrahlteile
  • David JotForm Support Manager
    Replied on June 18, 2019 at 9:58 AM

    We apologize for the inconvenience. I have cloned your form and revised some of the conditions, and they are working as expected. Example:

    1560865765condition Screenshot 10

    Result:

    1560865735met Screenshot 21

    Could you confirm if the issue persists or if there a specific condition that is not working as expected?

  • florianschreiber
    Replied on June 18, 2019 at 10:34 AM

    Dear BDAVID, 


    now it is working. Question: Was that a problem on your part?


    Best regards...

  • David JotForm Support Manager
    Replied on June 18, 2019 at 10:39 AM

    It looks like it was a temporary glitch in the system, we apologize for the inconvenience. Please update us if it happens again.

  • florianschreiber
    Replied on June 19, 2019 at 11:27 PM

    Dear, 


    thank you for your support!


    Regards