Locked out

I tried logging out and back into JotForm because my client told me they submitted a form and the form wasn’t appearing. 

It now appears I’m locked out. I’ve used the “Forgot password” feature twice without any luck logging back in. I’m now getting a message which says my account has been auto suspended. Please help me regain access to the account. 

Upon review of your account it was found that your forms are in compliance with our terms of use.

Your account is active and your forms available.

Thank you