Jotform to Trello Cards - email

  • avargas11
    Asked on June 18, 2019 at 2:51 PM

    I am using Jotform to auto-populate within Trello by using the Trello board email address.  I am running into a problem with adding to particular lists though.  It appears that the email address for the board does not change and now some of my forms are going to the wrong list. I discovered this because my latest form points to one list (SPEC REQUEST) but then we tested all of the forms and my proposal request went to the spec request board (see screenshot below). Is there a way for a form to go to specific lists within trello, or will I need to create new boards for each type of request?

    Inputting the email address pointing to trello:

    1560883777email Screenshot 10

    What is happening (incorrect placement on lists)

    1560883877what is happening Screenshot 21

  • Elton Support Team Lead
    Replied on June 18, 2019 at 5:10 PM

    Since you're using Trello board email, you can specify which list should receive the emailed data in the same menu where you take the Trello board email.

    Example:

    Jotform to Trello Cards   email  Image 1 Screenshot 20

  • avargas11
    Replied on June 18, 2019 at 5:18 PM

    Yes, this is what I was doing, but the email given is the same no matter which list I pick.  Do yours change?

  • Elton Support Team Lead
    Replied on June 18, 2019 at 6:34 PM

    Unfortunately, that's a limit with Trello so there's nothing much we can do. Here's a reference from Trello https://community.atlassian.com/t5/Trello-questions/How-do-I-email-a-specific-list-on-a-board/qaq-p/579474

    Have you had any chance of using our Trello Integration? This should work better since you can specify which list you want the submissions to go. 

    Jotform to Trello Cards   email  Image 1 Screenshot 20

  • avargas11
    Replied on June 18, 2019 at 6:59 PM

     I have tried the Integration but was unable to get the PDF attachments to attach to the card. Using the board Email was the solution to this original problem. 

  • Elton Support Team Lead
    Replied on June 18, 2019 at 8:28 PM

    Sorry, I just realized that I've mentioned you the trello email workaround before in the other thread here https://www.jotform.com/answers/1845210 due to your requirement. :)

    Unfortunately, as much as I want to help, there's not much I can do since the dashboard settings aren't within our boundary.

    What I can only do for now is to raise the other thread I've mentioned as a feature request, so hopefully, it would be considered for future implementation.

    Thank you.