How can I add another user to my account?

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    llcrego
    Asked on June 18, 2019 at 03:55 PM

    I would like to share my account with a co-worker.  How do I add that person to be able to create forms?


    Thank you
    Lisa

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    Vincent
    Answered on June 18, 2019 at 06:56 PM

    You can need a Sub-user account that can create, edit, and check submissions on your account. Here's a guide: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    If your account is not grandfathered because of Jotform changes, you might need to apply for Enterprise Level. For more information, please visit this link: https://www.jotform.com/enterprise/

    I hope this information helps.

  • Profile Image
    llcrego
    Answered on June 19, 2019 at 09:15 AM

    Thanks for the quick reply.  How do I find out if my account is grandfathered?

    Lisa

  • Profile Image
    Vincent
    Answered on June 19, 2019 at 09:47 AM

    If you had been using the sub-user feature before October 2018, you're grandfathered. As of checking your account, you do not have sub-users. 

    You need to apply for the Enterprise Level so you can add sub-users to your account. For more information and if you have questions, please visit this link: https://www.jotform.com/enterprise/pricing/

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    I hope this information helps.