My Forms don't working with Mac/iPad/iPhone.

  • Patjen
    Asked on June 18, 2019 at 5:33 PM

    Hi,

    When a customer fills in my forms with a Mac / iPad / iPhone, they cannot be sent and do not arrive in my mailbox. What can I do to remedy this? Thanks in advance. Sincerely, Patrick
  • roneet
    Replied on June 18, 2019 at 11:45 PM

    I see you have 5 Forms in your account. Are you experiencing this issue with all the Forms or any particular Form?

    Are you receiving the notification if the user fills out the Form in desktop?

    Looking for your confirmation.

    Thanks.

  • Patjen
    Replied on June 19, 2019 at 9:43 AM
    Best,
    The problem is solved, the customers forgot to tick "I am not a robot".
    Sincerely,
    Patrick
    Met vriendelijke groeten,
    Lanckman Patrick

    Van: JotForm [mailto:noreply@jotform.com]
    Verzonden: woensdag 19 juni 2019 5:46
    Aan: info@pl-services.be
    ...