My Forms don't working with Mac/iPad/iPhone.

  • Profile Image
    Patjen
    Asked on June 18, 2019 at 05:33 PM

    Hi,

    When a customer fills in my forms with a Mac / iPad / iPhone, they cannot be sent and do not arrive in my mailbox. What can I do to remedy this? Thanks in advance. Sincerely, Patrick
  • Profile Image
    Roneet
    Answered on June 18, 2019 at 11:45 PM

    I see you have 5 Forms in your account. Are you experiencing this issue with all the Forms or any particular Form?

    Are you receiving the notification if the user fills out the Form in desktop?

    Looking for your confirmation.

    Thanks.

  • Profile Image
    Patjen
    Answered on June 19, 2019 at 09:43 AM
    Best,
    The problem is solved, the customers forgot to tick "I am not a robot".
    Sincerely,
    Patrick
    Met vriendelijke groeten,
    Lanckman Patrick

    Van: Jotform [mailto:noreply@jotform.com]
    Verzonden: woensdag 19 juni 2019 5:46
    Aan: info@pl-services.be
    ...