Graphics in form accessed on mobiles

  • Profile Image
    Richard Ings
    Asked on June 19, 2019 at 07:17 AM

    Hi


    I have a form with a corporate logo in PNG format.


    When I test the form on tablet or smartphone the form resizes but the graphic does not.


    What graphic format do I need to use so as the graphic resizes with the form.


    Here is the form


    https://form.jotform.co/91677722931869


    Thanks,


    Richard



  • Profile Image
    denis_calin
    Answered on June 19, 2019 at 07:44 AM

    Hi Richard!

    I have just tested your form on the real iPhone 6s device and was not able to replicate the problem - your company logo resizes correctly. I have also tested your form on the iPhone XS simulator and your logo resizes correctly there as well. Please let us know if you are still experiencing this issue and we will work on finding the solution.

    1560944619IMG_3990.PNG

    1560944641Screen Shot 2019-06-19 at 2.39