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MAXICAREAsked on June 19, 2019 at 7:44 AM
Hello,
I would like to confirm how to use the offline mode in filling out the form.
I just have 1 form in my account and i ticked the box on the settings showing green box then I tried turning my wifi or cellular to test if offline mode works unfortunately its not and giving me error.
Is this still on beta test or or I need to enable something to activate this? I tried everything; updating the app, signing out, but still having this error.
please give me full instructions if the problem is just me not the app.see image below (capture last night 06/18/2019)
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Richie JotForm SupportReplied on June 19, 2019 at 8:14 AM
Hi,
You would need to enable offline forms in your JotForm App to be able to gather data offline.
1)Go got your App Settings by clicking on the gear icon
2)In your App settings click in Offline Forms
3) Select the form that you want to use offline.
You may check this video for more information:
Hope this information helps.
If you need further assistance, let us know.
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MAXICAREReplied on June 19, 2019 at 10:37 AMHello Sir Richie,Thank you for you response.
It did work now already. I tried the the method multiple times and then it suddenly worked!
Also are you a filipino? I just noticed your SMART telco. -
Richie JotForm SupportReplied on June 19, 2019 at 11:39 AM
Good to know the issue has been resolved.
Yes, I'm a Filipino.
If you need further assistance, let us know.