What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to find out how to keep my form enabled

    Asked by lisa on February 27, 2013 at 03:50 PM

    Every time someone submits a form it is automatically disabled.  How do i keep it enabled? Do i need to upgrade?  If it will stop once i upgrade that is fine but i dont want to upgrade if it doesnt stop this problem.  PLEASE respond soon! This is my second inquiry. 

    My login is tiffany7


    thank you!


    Page URL:

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    JotForm Support

    Answered by ardy0689 on February 27, 2013 at 05:14 PM

    Hello Lisa,

    Thanks for posting your concerns here. Upon checking, there is no username with tiffany7 in our system however your email address lisaroundy24@gmail.com is in our system with a guest account status. Guest accounts have the lowest submission limits. Please signup using the same email address to have a Free account instead of Guest account.

    Free accounts can submit 100 submissions. You can refer to our pricing page for more info on different account privileges and limitations.