Website issue

  • Profile Image
    siscreens
    Asked on February 27, 2013 at 03:57 PM

    your website is now working on all our macs - the only issue now is when you change a page, it does not modify on the embeded page automatically like it always does.  Even re pasted the embed code and that did now work either.

    Something is up with your host perhpas.  I have never had an issue with your serice.

    GREAT PRODUCT BTW

  • Profile Image
    ardy0689
    Answered on February 27, 2013 at 04:59 PM

    Hello siscreens,

    Thanks for your support and we are sorry for the inconvenience. Our servers are currently experience delays and lags ever since we moved to a new and powerful server. Our developers are still finding the cause of the delays. In the meantime, our usual workaround is to clear your browser's caches to avoid showing old updates.

    You could also try changing your form url "http://form.jotformpro.com/form/12345678912345" into "http://www.jotformpro.com/form/12345678912345"

     

    Thanks