User sub account question

Hello,

do users with sub accounts have access to the features available in the gold plan, as the main user?

Thanks,

Sarolta

If you are referring to the ability to add multiple email recipients in an email notification, the option to remove the JotForm Branding on the form and the like, or have the same account limits (monthly submissions, payment submissions, etc), I'm afraid that sub-user accounts does not acquire the said features and limits that the main (Gold) account has.

Feel free to contact us again anytime if you have other questions or concerns.

Hi there,
I am unable to post a question under the forum for some reason, it goes through but doesn’t appear on the page or I get this message: Slow down; you move too fast.. Can you please help with that issue and also the below? For now I changed the reply address to the noreply@jotform.com email address and that temporarily fixed the issue.
Thanks,
Sarolta
Hi there,
the email notifications/autoresponders stopped coming through as of this morning. Can you please look into this?
We have a deadline for one of our submissions tomorrow and it's really really important that we get the notifications as soon as the applications come in so your prompt answer would be super appreciated!
Thanks!
Sarolta
[cid:image006.jpg@01D53800.64834E60]Sarolta Csete | Director, Development & Corporate Affairs
Canadian Media Producers Association | cmpa.ca
613-688-0952 | sarolta.csete@cmpa.ca
...

We would like to apologize for any inconvenience if it appeared that your question in the support forum wasn't posted. However, I see 2 recent posts opened under your account and my colleagues have already responded to those posts.

https://www.jotform.com/answers/1888162

https://www.jotform.com/answers/1888296

 In the future, you can check the questions you posted in our support forum on this page — https://www.jotform.com/answers/asked.php

If you have any follow-up questions about the issue you are having with the email notification, please feel free to respond to the threads I have linked above to avoid confusion.