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    Broken links for Uploaded files: XML and AccessDenied errors

    Asked by jeanettebmz on February 27, 2013 at 07:54 PM

    Answered by rvannatta on February 27, 2013 at 06:06 PM


    We are starting to see a lot of these errors. Here is one example:
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Message>Access Denied</Message>
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    JotForm Support

    Answered by liyam on February 28, 2013 at 08:51 AM

    Hello Jeanette.  Upon checking the submissions page, this was a submission when we were having issues with spaces on files uploaded.

    Here's the correct download link for this: 
    http://s3.amazonaws.com/jufs/rvannatta/11284728269/227056074458393253/DAV439GR03 BPO.xls

    Note: There's a space in between 3 and BPO.

    Just let me know if there's anything else.