My clients can't submit their forms to me anymore.

  • taraalgajer
    Asked on June 19, 2019 at 10:22 PM

    How can I talk to a real customer support person? My clients can't submit their forms to me anymore.

     

     

  • Ashwin JotForm Support
    Replied on June 20, 2019 at 3:21 AM

    Unfortunately we do not provide support over phone. Is there any error message displayed when the form is submitted? 

    I did check your form and found that in the date picker field you have set the default date as "2019-06-24" but you have also set the limit "Start & End Date" as "2018-09-13" and "2019-05-31". Please check the screenshot below:

    1561014994date Screenshot 10

    You have also date limit to not be in past and that is causing this issue. I would suggest you to please change the "Start & End Date" limit in date picker field and that will solve your problem.

    Do try it out and get back to us if you have any questions.