Mobile Forms: Ability to change the splashscreen for the forms loading

  • elijahclark
    Asked on June 20, 2019 at 1:43 AM

    We're looking to use the new kiosk option and move our systems over. We have completed the form design but are running into an issue where the loading screen is a guy on a bike which we don't prefer. Is there any way to remove the character and add a general loading bar or a custom bar?

  • Kiran Support Team Lead
    Replied on June 20, 2019 at 3:51 AM

    Unfortunately, it is not possible to change the loading screen at the moment for the forms on mobile app. I am forwarding it as a feature request to our backend team for evaluation. Unfortunately, we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread. 

    Thanks!

  • elijahclark
    Replied on June 20, 2019 at 6:51 PM

    Thanks. I understand that there may not be an ETA. however, is this something that is going to get resolved or will it just be a request/possibility?

  • jherwin
    Replied on June 20, 2019 at 9:12 PM

    It depends on how many requests we receive for the same function/feature. Once we have any information in this regard, you'll be posted here.

    Thank you!

  • elijahclark
    Replied on June 20, 2019 at 9:27 PM

    Thanks. Don’t know if you’ll get many request. Just asking as the site notes customization and no Jotform branding. Just hope that will be the case and soon.

  • elijahclark
    Replied on June 20, 2019 at 9:43 PM
    Thanks. Don’t know if you’ll get many request. Just asking as the site
    notes customization and not Jotform branding. Just hope that will be the
    case and soon.
    ...
  • Mike
    Replied on June 21, 2019 at 2:35 AM

    We would like to apologize for fo the inconvenience. However, the ticket priority is not hight at the moment, so it might not be implemented in the nearest time. I do not see similar requests from other users, but we will keep collecting and analyzing the feedback.

    At this time the 'JotForm Branding' refers to the JotForm banners and links in the online form.

    1561098854s 7anzu Screenshot 10

    We will let you know if we have any updates on the escalated request.