Jotform Mobile App: Menu bar is cut off

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    Jobz2go
    Asked on June 20, 2019 at 02:38 AM

    Having a few little challenges...

     

    I'm not able to see some of the information on the menu bar...

     

    Also since I did the June 18 update the responses are showing  in a crazy way

     

    Screenshot
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    BJoanna
    Answered on June 20, 2019 at 04:10 AM

    I am unable to replicate the issue you reported on my Samsung Galaxy A5.

    1561018187app.PNG

    I also checked with one of my colleagues and she was also unable to replicate the issue on her iPhone. 

    Please try to re-install the Mobile app, to see if that will resolve the issue. If the issue still persists, please tell us exactly which phone are you using. If possible also test the app on some other phone. 

  • Profile Image
    Jobz2go
    Answered on June 20, 2019 at 04:43 AM
    I have 4 forms... Each one opens up progressively towards the right
    therefore the one on the left is hidden...
    I also have an issue with the layout of the responses view since i updated
    the ap... The information is spread across the screen an block certain
    features... An hour before I did the update I was adding contacts to my
    Address book quite easily... Now I no longer can because the icon is hidden.
    ...
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    Nik_C
    Answered on June 20, 2019 at 05:01 AM

    What is the phone you're using?

    I tested as well, the latest update, but I wasn't able to replicate that problem.

    We'll wait for your response.

    Thank you!