Forms are not syncing to Trello

  • adam693
    Asked on June 20, 2019 at 4:22 AM

    Also, your forms are not syncing to Trello like I expected upon signing up.

  • BJoanna
    Replied on June 20, 2019 at 4:26 AM

    Please explain in more details what exactly is not syncing like expected. You can find here how to use JotForm Power-Up in Trello:

    Using the JotForm Power-Up in Trello

  • adam693
    Replied on June 20, 2019 at 7:17 PM

    I am getting an error screen when clicking 'submit' on forms when they are linked to Trello.

     

  • jherwin
    Replied on June 20, 2019 at 10:15 PM

    I checked all your forms and I did not see any trello integration. Could you please let us know to which form is this issue related to? Also, please reintegrate the form to trello and let us know if we can send a test submission to the form to test it from our end.

    We will wait for your response.

  • adam693
    Replied on June 20, 2019 at 10:38 PM

    Thanks,

    I have resetablished the form, Landscape Daily Report.

    I receive this error now:

    Oops!
    Trello Integration Error when creating card!
    invalid value for name
     
     
    -Adam
  • Kevin Support Team Lead
    Replied on June 21, 2019 at 2:57 AM

    The error actually happens due to the field you have mapped with the name field from Trello, the field "Name and Job Reference" it's not supported on the Trello integration as a "Name" field, it's supposed to allow only a "Name" or "Short Text Entry" elements only, so you will need to replace the such field with any of the mentioned before, you will find them on the Add Form Element button, below the "Basic" section. 

    I hope this helps.