FirstData integration: Hidden payment field with a product selected by default is not allowing to submit the form

  • Profile Image
    blusion 
    Asked on June 20, 2019 at 05:42 AM

    Unable to submit the form when the hidden FirstData integration on the form is having a product selected by field. A message that the credit card is failed in the browser console.

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    The issue seems to be with FirstData integration only and other payment methods with CC payment seem to be working fine.

    Thanks!

  • Profile Image
    Kiran
    Answered on June 20, 2019 at 05:49 AM

    We have escalated the issue with the FirstData integration not allowing to submit the form to our backend team for further investigation. If there is any update in this regard, you'll be posted here.

    Thanks!

  • Profile Image
    olivia
    Answered on June 21, 2019 at 10:29 AM

    Hello,

    We are sorry for your issue.

    Your issue is resolved. Please check your form again.

    Thank you.