How can I remove the blue header bar at the preset template?

  • sweetamin.th
    Asked on June 20, 2019 at 11:48 AM
    how can remove the blue header bar at the preset template?
  • John Support Team Lead
    Replied on June 20, 2019 at 11:54 AM

    If you are referring to this form 91690256572867 apologies but I am not able to see a blue header bar on it. It will be a great help if you could specify what form are you referring to, so we could have it checked.

  • sweetamin.th
    Replied on June 20, 2019 at 11:05 PM

    Hi JohnRex,

    I am referring to the blue bar on top of the template.

    As attached below1561086331inbox bar Screenshot 101561086345pdf editor Screenshot 21

  • Girish JotForm Support
    Replied on June 21, 2019 at 3:52 AM

    I can see that you have this issue in the JotForm Inbox and the PDF Editor, right? What you can do is first go to your Inbox, click on "Settings", enable the options shown below in the Field Settings section. This will remove the blue background.

    15611034872106 3 Screenshot 10

    Once this is done, when you open the PDF editor, the blue background does not appear there also.

    Please review and let us know if this does not work for you.

  • sweetamin.th
    Replied on June 21, 2019 at 4:00 AM

    Hi, Thank you, the blue header at the "inbox" pdf is removed.

    What about the box in the PDF editor?

    1561104007pdfeditor Screenshot 10

  • Girish JotForm Support
    Replied on June 21, 2019 at 5:12 AM

    Hello,

    Sorry, but I tried to open the PDF editor and was not able to see the blue background.

    15611083352106 4 Screenshot 10

    Try to create a new doc in the PDF editor, and please check if the blue background in appearing again.