can't login to account

  • Cori
    Asked on June 20, 2019 at 11:58 AM

    I got locked out of my account several weeks ago, and kept thinking if I waited a day or two without signing in it would reset. I am still unable to sign in. Could someone please instruct me on how to get back into my account? 

  • Richie JotForm Support
    Replied on June 20, 2019 at 1:45 PM

    I have checked your account and you're logged as a Guest account.

    You may try using the same browser to login to your account.

    I would suggest you create an account using your email address.

    https://www.jotform.com/signup/

    Please give it a try and let us know how it goes.