I am looking if Jotform have PIPEDA Compliance

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    Asked on June 20, 2019 at 03:50 PM


    I know your forms are HIPPA compliant. I was wondering if they were also PIPEDA compliant.  



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    Answered on June 20, 2019 at 04:38 PM

    We have not specifically sought PIPEDA compliance.  We are GDPR compliant, which seems to be similar in requirements to PIPEDA:


    We also offer HIPAA compliant forms for extra privacy and security:


    Let us know if you have any questions or if you need further assistance. 

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    Answered on July 01, 2019 at 03:06 PM

    Another requirement to be PIPEDA compliant is that the patient information is not hosted outside of Canada. As far as I know, the servers for jotform are located in the US thus it is not PIPEDA compliant. Please advise if my understanding is incorrect. 


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    Answered on July 01, 2019 at 04:40 PM

    Yes, you are correct. Our servers are located in the US and EU. We currently do not have servers in Canada and we are not PIPEDA compliant.

    I have raised this thread to our backend team as a feature request for compliance with PIPEDA. We cannot provide you a timeframe for such request, but as soon as we have an update, you will be notified here.