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ColleenAsked on June 20, 2019 at 3:50 PM
Hello,
I know your forms are HIPPA compliant. I was wondering if they were also PIPEDA compliant.
Thanks,
Colleen
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Jed_CReplied on June 20, 2019 at 4:38 PM
We have not specifically sought PIPEDA compliance. We are GDPR compliant, which seems to be similar in requirements to PIPEDA:
https://www.jotform.com/gdpr-compliance/
We also offer HIPAA compliant forms for extra privacy and security:
https://www.jotform.com/hipaa/
Let us know if you have any questions or if you need further assistance.
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pharmajdReplied on July 1, 2019 at 3:06 PM
Another requirement to be PIPEDA compliant is that the patient information is not hosted outside of Canada. As far as I know, the servers for jotform are located in the US thus it is not PIPEDA compliant. Please advise if my understanding is incorrect.
Thanks
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Welvin Support Team LeadReplied on July 1, 2019 at 4:40 PM
Yes, you are correct. Our servers are located in the US and EU. We currently do not have servers in Canada and we are not PIPEDA compliant.
I have raised this thread to our backend team as a feature request for compliance with PIPEDA. We cannot provide you a timeframe for such request, but as soon as we have an update, you will be notified here.