How can I extract funds that have been paid using jotform?

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    Asked on February 28, 2013 at 07:09 AM


    We used your site to sell tickets to an event recently but I can't find how to extract funds from ticket sales.

    Could you please get in touch? Thanks

    Carina Bryars

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    Answered on February 28, 2013 at 08:41 AM

    Hi there, 

    We do not collect any of the funds.  We only provide an integration with services such as Paypal and others.  The funds would have been transfered according to the settings that you used on your form.
    For example, if you used a paypal field on your form, the funds should have been transfered to the paypal account that you set up on the field.  They do not go through us at any time.

    I hope this clears things up a bit.  Please let us know if you need further assistance!