What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I extract funds that have been paid using jotform?

    Asked by Releasepotential on February 28, 2013 at 07:09 AM


    We used your site to sell tickets to an event recently but I can't find how to extract funds from ticket sales.

    Could you please get in touch? Thanks

    Carina Bryars


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    JotForm Support

    Answered by EduardoMendez on February 28, 2013 at 08:41 AM

    Hi there, 

    We do not collect any of the funds.  We only provide an integration with services such as Paypal and others.  The funds would have been transfered according to the settings that you used on your form.
    For example, if you used a paypal field on your form, the funds should have been transfered to the paypal account that you set up on the field.  They do not go through us at any time.

    I hope this clears things up a bit.  Please let us know if you need further assistance!