Can I create a form letter which people can send to a specified email address?

  • bmaas
    Asked on June 20, 2019 at 6:23 PM

    Dear Jotform Team,


    I am trying to create a form letter with text that can not be altered, which people can send to a designated email via our website. Is this possible?


    The dread scenario would be if you could also add an additional field in which people can add their own comments.


    Thank you in advance!

  • roneet
    Replied on June 20, 2019 at 8:27 PM

    I am trying to create a form letter with text that can not be altered, which people can send to a designated email via our website. Is this possible?

    I am sorry but I am not able to understand the above requirement. Do you want to have a field which should start with a letter? How does the letter gets generated? Do you want to have an option to choose from the alphabet?

    The dread scenario would be if you could also add an additional field in which people can add their own comments.

    The above is possible. Do you want to show a textbox based on some other field? You can use conditional show/hide feature:

    Guide: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    Please confirm us your requirement we will provide you a demo form based on your requirement.

    Thanks.

  • roneet
    Replied on June 20, 2019 at 10:21 PM

    If you want to create a customized fixed text then you can add the text element in your Form. Based on some condition you can trigger the email.

    Guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps!

    Thanks.