IE Explorer>>Payment field: The Special pricing option is not showing up in the Form

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    Asked on June 20, 2019 at 06:49 PM

    Hello, we used the purchase order payment option to set up an order form for uniforms. Most of them have "special pricing" based on the size chosen. So the original price I entered never shows up on the form since its overridden by the special pricing. Well, I had a staff member contact me today because she thought the price of a shirt had gone up. After some investigating, I figured out that in Internet Explorer, the original pricing is showing up next to the item. And totals are not adding up, they're remaining zero. Seems like the special pricing is what ends up in the total when I get a confirmation email. But that's definitely a glitch in IE. I'll tell our team to use Chrome when they order until it's fixed. I'm attaching screen shots.

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    Answered on June 20, 2019 at 08:52 PM

    We are sorry for the trouble this has caused.

    I was able to replicate the issue on our end too.

    We will escalate this issue to our development team to review it further. We will keep you updated on the issue.

    Until please continue using the Google Chrome browser