I just upgraded my plan, but it still shows up as a FREE plan

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    designerbreed
    Asked on June 20, 2019 at 07:20 PM

    Question1. I just upgraded to the bronze plan and I chose to pay monthly but when it went back to the screen for plans all I saw was the free plan highlighted. Did you get my order?

    Question 2. I think I accidently clicked the wrong button on a email and I think I opted out of receiving notice in my email if there was a form submitted, if I did can it be reversed?

    Thank You

     

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    jherwin
    Answered on June 20, 2019 at 10:25 PM

    1.) You are on the Bronze plan now upon checking, so I think that was just a small delay in the process. You're good now.

    2.) Could you please show us the email you are referring to? Are you referring to the notification/emails you receive when someone submits your form?

    If so, please follow the guide below on how to change the email in the notification recipient list.

    Guide: How-to-Change-the-Email-Address-Used-for-Notification-Email

    Let us know if you are referring to something else.