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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Account Cancellation

    Asked by Elisa on March 23, 2011 at 01:58 PM

    I did not renew my account as I didn't think I had active forms in this account.  I was recently contacted by a client that her forms were missing from the page.  Just curious if I overlooked "My Forms".



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    JotForm Support

    Answered by liyam on March 23, 2011 at 03:45 PM


    The username connected to your email address elisa[at]texrahdesigns.com is texrah71.

    As I have looked into the link of the form you're referring to, I saw that the username connected with the missing form is texrah.

    The form went missing because it was disabled due to overquota.

    Hope this helps.