Not loading PDF editor

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    Andy_Apple
    Asked on June 21, 2019 at 03:53 AM

    when selecting customize pdf, just goes to blank screen.

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    Nik_C
    Answered on June 21, 2019 at 05:51 AM

    I checked your PDF editor, but I wasn't able to replicate any issue:

    15611106222019-06-21_11-47-00.png

    Are you still able to replicate this issue?

    Did you try using a different browser?

    Please advise.

    Thank you!

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    Andy_Apple
    Answered on June 21, 2019 at 06:43 AM
    I have tried to down load and this is what happens
    This only started yesterday
    [cid:image001.png@01D52822.92219090]
    Warmer Home Improvements
    ww.warmerhomeimprovements.com
    Mob: 07544 477754
    [Warmer Home Improvements_Logo-page-001 (1)]
    ...
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    Richie_P
    Answered on June 21, 2019 at 08:00 AM

    May we know the version of edge you're using to open the PDF editor?

    Can you please try to use another web browser, Chrome or FireFox?

    We can't seem to view the screenshot you have shared. To post a screenshot, kindly follow this guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum

    Let us know how it goes.