Product Form: editing conference registration form products is incredibly difficult

  • MWoda
    Asked on June 21, 2019 at 5:25 AM

    i am an experienced website builder and user, but find your sample registration form incredibly difficult to edit. 

    In one case, I initially created two options for a full registration, but then discovered I might have a “pick one” option under just one header - early bird and regular registration. Form only accepted one, but would not let me delete that one to return to my previous version of two separate options.

    I decided it might be easier to use that feature with a choice of one day options at the same price... nope, nothing is simple when it comes to editing this form.

    SO much great potential, such a waste of my time!


  • David JotForm Support Manager
    Replied on June 21, 2019 at 6:48 AM

    We apologize for the inconvenience. I believe that you are referring to this form: https://www.jotform.us/form/91704553355155

    I have cloned it, and I assume that you experienced the issue with the products:

    1561113744payment Screenshot 10

    "would not let me delete that one to return to my previous version"

    When you say that it would not let you delete a product, did you receive an error message? Could you please share a screenshot of it?