Deleted in inbox

  • Datsteater
    Asked on June 21, 2019 at 7:56 AM

    Hello 


    What a stupid mistake, instead of deleting 1, I suddenly deleted 13 sumitted answers..

    Is there a way to get them back? 

  • erdems
    Replied on June 21, 2019 at 9:00 AM

    Unfortunately, it is not possible to restore deleted submissions but you can display them via email addresses you set earlier for the form and submissions (If you do have any notification email).

    You can check the email addresses of which the submissions have been sent by following the steps below:

    1. First, open up MY FORMS page, and click on the SETTINGS button. 

    1561121265Screen%20Shot%202019 06 21%20a Screenshot 10

    2. Right after that, select the HISTORY button left hand side, filter the actions to EMAILS and set the date.

    1561121573Screen Shot 2019 06 21 at 15 Screenshot 21

    3. Click the little arrow, and display the info of your users' submission. 

    1561121734Screen Shot 2019 06 21 at 15 Screenshot 32

    If you need further help, feel free to turn back us. 

    Thanks.