Billing Concern: Refund Request

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    Asked on February 28, 2013 at 09:43 AM


    I'm emailing because I'd like a refund on the payment that has just recently been taken out of my account.

    I didn't realise the money would be taken out in advanced and so I didn't unsubscribe. I don't need an extra month so is there any way it can be cancelled?

    Thank you

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    Answered on February 28, 2013 at 10:04 AM

    Hi there, 

    I have downgraded your account and refunded the payment.  You are welcome to upgrade at any time!

    Please let us know if you need further assistance!