Form conditions not calculating

  • wolfpaw69
    Asked on June 21, 2019 at 9:31 AM

    When clients fill out the form they are asked to put in the Address, Square footage, and the year.  This gives a basic cost which is placed the the Subtotal box.  This is not calculating correctly.  A house of 5000 sqft plus just calculates to $35.  It should be $500.  Please help.

  • Richie JotForm Support
    Replied on June 21, 2019 at 10:03 AM

    I have checked your form and it seems you have added a dollar signs to your calculation for the "Enter the Square Footage Question 19".

    Form conditions not calculating Image 1 Screenshot 20

    Kindly remove the dollar sign and let us know if the issue still remains.

  • wolfpaw69
    Replied on June 23, 2019 at 12:16 AM

    I don't understand, all the Calculated field's value have a $ sign.  They have calculated every time until just recently.  I tried taking the dollar sign out and the problem continues.

  • wolfpaw69
    Replied on June 23, 2019 at 12:24 AM

    I think I figured it out.  First I reset the form to an earlier date and the problem was still there.  The "$" had nothing to do with it.  However, when the numbers were entered by the key board not the calculator looking numbers to the right of the formula, it worked.  I don't know why, but it worked. 

  • Mike_G JotForm Support
    Replied on June 23, 2019 at 5:08 AM

    Thank you for updating us. We are glad to know that you have figured out a way to make it work. If, in any case, you need any further assistance, please feel free to let us know.