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wolfpaw69Asked on June 21, 2019 at 9:31 AM
When clients fill out the form they are asked to put in the Address, Square footage, and the year. This gives a basic cost which is placed the the Subtotal box. This is not calculating correctly. A house of 5000 sqft plus just calculates to $35. It should be $500. Please help.
Page URL: https://form.jotform.com/82875205960160 -
Richie JotForm SupportReplied on June 21, 2019 at 10:03 AM
I have checked your form and it seems you have added a dollar signs to your calculation for the "Enter the Square Footage Question 19".
Kindly remove the dollar sign and let us know if the issue still remains.
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wolfpaw69Replied on June 23, 2019 at 12:16 AM
I don't understand, all the Calculated field's value have a $ sign. They have calculated every time until just recently. I tried taking the dollar sign out and the problem continues.
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wolfpaw69Replied on June 23, 2019 at 12:24 AM
I think I figured it out. First I reset the form to an earlier date and the problem was still there. The "$" had nothing to do with it. However, when the numbers were entered by the key board not the calculator looking numbers to the right of the formula, it worked. I don't know why, but it worked.
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Mike_G JotForm SupportReplied on June 23, 2019 at 5:08 AM
Thank you for updating us. We are glad to know that you have figured out a way to make it work. If, in any case, you need any further assistance, please feel free to let us know.