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daverowlandAsked on June 21, 2019 at 10:13 AM
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Richie JotForm SupportReplied on June 21, 2019 at 11:24 AM
I have checked your form and it seems you have enabled form encryption.
Do note that the autoresponder emails will not work when form encryption is activated.
Guide:https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
Hope this information helps.
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daverowlandReplied on June 25, 2019 at 10:00 AM
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Richie JotForm SupportReplied on June 25, 2019 at 10:10 AM
Hi Dave,
I have moved your new question to this thread: https://www.jotform.com/answers/1869315 to assist you better.
Kindly follow the link.
Thank you.