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pvillanuevabAsked on June 21, 2019 at 4:07 PM
Estimados tengo un caso en que una persona envío el formulario y consignó mal su correo electrónico por esta razón no puede acceder al link editable de su submisión que se puede hacer en ese caso?
Muchas gracias
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roneetReplied on June 21, 2019 at 11:38 PM
May we know the Form URL where you are experiencing this issue?
Are the users not able to receive the autoresponse email which has the edit link?
You can re-trigger the emails once again by editing the submissions from your submission page by clicking on the edit link and then submit the Form once again.
Guide: https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms
Hope this helps!
Let us know if you are still experiencing the issue.
Thanks.