Is there a way to fetch the products that I have already have through Square on the form?

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    Shane Speciale
    Asked on June 21, 2019 at 05:39 PM

    I have an existing online store through Square with a variety of product offerings.  Many of those require additional registration information (participant name and DOB, etc.), so I would like to be able to create a form that comes up when someone adds something to the Square cart.  It seems that your solution is the inverse, however, in that you have to set up the form through Jotform and then allow Square to process the payment, but I need to use the products that are already in Square, so this won't work.  Is there a way to meet my needs?


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    Answered on June 22, 2019 at 01:23 AM

    Hello Shane,

    You are right that we integrate with Square in a way that you need to set up the product items in the form. Unfortunately, there is no option in our Square integration to fetch your existing products and put them in the form.

    I think the workaround here, maybe, would be to capture the additional information as soon as someone buys the product from your website. I presumed you send customers an email after ordering, so maybe, put the form on that email and require them to submit it. 

    I hope that helps. Please contact us again if we can help in any way.