Form is not mobile responsive

  • Profile Image
    dthallpt
    Asked on June 22, 2019 at 06:15 AM

    Hi, I just set up a form. I went to test it on my mobile after it was linked to my landing page. When I went to test it was really hard to use. It was difficult to place my details in and go to the next section and use the scroll arrows at the bottom of the page.

    Not sure if others have had this problem but it is not going to be user-friendly for my client to use and I will miss the opportunity to take important details if people can use the forms.

    Can anyone look into this as, please? And maybe shed some light onto it.

    Maybe its glitch you may not be aware of atm.

     

    Thanks, Dan Hall

    Page URL:
    dthallpt@gmail.com

  • Profile Image
    jherwin
    Answered on June 22, 2019 at 06:32 PM

    Is this the form in question?

    https://www.jotform.com/91722623432452

    I've tested it on my Android phone and I'm not experiencing any issues here. Could you please explain the issue you are experiencing in the form? Also, what device are you using so we can test it with the same?

    Please give us a screencast if possible so we can see what's happening on your end.

    We will wait for your response.