What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our contacts are not being loaded into Salesforce :(

    Asked by noyo on February 28, 2013 at 11:52 AM


    We did a test and it work prior to adding paypal to the form, but now none of our submissions are being integrated into our salesforce account.  Is there a problem that we are overlooking here? 

    We would greatly appreciate your input!




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    JotForm Support

    Answered by EltonCris on February 28, 2013 at 01:21 PM

    Hi Mike,

    Re-integrating your form to your SalesForce account may help fixed the problem. Please try to remove the integration, refresh your browser and re-integrate your form.

    Get back to us if the problem still persist after that. Thanks!