When building my form it looks fine; when I open it in email, the Heading is skewed.

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    ClusterandVine
    Asked on June 22, 2019 at 02:28 PM
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    EltonCris
    Answered on June 23, 2019 at 01:54 AM

    The heading in your form looks exactly the same in the form builder.

    Am I correct to understand that you have embedded the form on email? If yes, unfortunately, that will not work.

    You can't embed forms on email specially Jotform which relies heavily on javascript. Most email clients are very strict with javascript so they will most likely be stripped off on email which makes every javascript-dependent form functionalities not to work. The same goes with CSS codes so the form layout would probably appear different on email.

    I would recommend adding the form URL directly on email so the user would click the URL and open it on their browser.

    If I have misunderstood your question, please let us know.