Import Google Forms: getting App not yet verified error message when authenticating

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    Asked on June 22, 2019 at 05:41 PM

    I can't get the authorization to share my G Drive info with jotform to complete the cycle and access the form i'd like to import.

    Please help!

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    Answered on June 23, 2019 at 02:49 AM

    Our apologies.

    Are you getting the same error from the below screenshot? Please confirm.


    I have escalated this thread to our backend team, but I need to clarify the above, so I can split the ticket if ever. If we have an update, you will be notified here. 

    In the meantime, you can click Advanced and allow Jotform to proceed.

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    Answered on June 26, 2019 at 05:43 PM
    When I click Advanced, it kicks me out completely.
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    Answered on June 26, 2019 at 08:13 PM

    Thanks for letting us know.

    I tried the app on my end but I am not getting any error. It works fine for me.

    Can you please try it once more? Please try to unlink the Import App in your Google account settings first then follow the same steps. If it's giving you an error, try again by going to Advanced.

    We'll also leave this bug ticket opened since this was reproduced so our backend team could check further.


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    Answered on February 13, 2020 at 08:44 AM


    Sorry for inconvenience caused to you, we updated this app and now the issue has been resolved.

    Please check again and let us know if the issue still exists. 

    Best regards,
    Jotform team.