Editing Submissions - How to tell if an email is an autoresponder

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    NHSCreative
    Asked on February 28, 2013 at 12:17 PM

    Can someone help me determine if my emails are auto responders or not? I changed the names and now I don't know.

    I'm trying to update the notifications when I edit a submission. I want to receive confirmation of edits for the registar and nhs confirmation emails.  However, I don't want the lender to be notified everytime we edit a form.

     

     

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    ardy0689
    Answered on February 28, 2013 at 01:54 PM

    Hello NHSCreative, it is very easy to tell if an alert is a Notification or if it is an Auto-Responder alert.

     

    By going into Setup & Embed and clicking the Email Alerts, select any of your notifications or alerts.

    In the window that popups, sometimes the Subject Title will give you a clue if you used the default one. In this case, "New submission: {from_title}" this is commonly seen for Notifications.

    If it is an Auto-Responder, the default title would be Auto-Responder # where in a number replaces the # symbol.

     

    Another hint is by going to Reply-To and Recipient Settings.

    Most of the major clues are here. For example, a notification alert will usually have your email address or known email addresses in the "Recipient E-mail:" at the bottom right corner of the window.

     

    On the other hand, an auto-responder alert will usually have a mapped recipient E-mail. A mapped "Recipient E-mail" is usually placed with form fields. For example a textbox name in your form that will contain the email address of your user input so normally the Recipient E-mail for autoresponder is a dropdown box with that little up and down arrows. While a notification recipient will only contains those broken underlines.

     

    I hope this information has helped you. If you have any concerns you can post it here in the forum. Thanks

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    NHSCreative
    Answered on February 28, 2013 at 02:24 PM

    Thanks for the quick response.  This answered my question perfectly.

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    ardy0689
    Answered on February 28, 2013 at 02:37 PM

    Thanks for the feedback. We are glad that it solved your problem.

    Please don't hesitate to post your concerns or any inquiries that you may have. We will surely answer them. Thanks