Submission limit reached but deleted submissions

  • Ricardo Nunez
    Asked on June 23, 2019 at 12:50 PM

    hello! I used to have over 300 submissions but I deleted them, I also upgraded my plan but the submission count didn’t reset when I deleted the submissions, now I have only 123 submissions and it says I have reached my limit. Can you help me?

  • AndrewHag
    Replied on June 24, 2019 at 12:53 AM

    I just checked your account limits. It seems your account is in a good state. You have 125 form submissions whereas the limit for Bronze subscription is 1000.

    Let us know if you still face any issue.