data has been deleted due to removed option

  • Profile Image
    ycc2006
    Asked on February 28, 2013 at 02:17 PM

    what happened to my information?

    i needed to remove an option because we are closer to our event, but didn't realize it would make all the data that had been collected so far for that question would disappear...

    i have to have that info... how can i retrieve it?

  • Profile Image
    Mike_T
    Answered on February 28, 2013 at 03:23 PM

    I am very sorry to inform yu, but we can not simply restore the data. Please use received form Email Notifications to access the needed data.

    We have a form cloning feature that can be used for adjustments and backups. Also, you can download your submissions data from time to time.

    Please feel free to contact us if you need any further assistance.