How do you disable form views when you are simply building yourr website?

  • Nettles_Reyhan
    Asked on June 24, 2019 at 9:35 AM

    My website is not even really ready for production. All the form views occurred during my building and editing, not by external users. If I had known this, I would have asked to disable the form earlier to not let all my views go to waste. What is the remedy. Thanks.

  • BJoanna
    Replied on June 24, 2019 at 11:14 AM

    Testing the embedded form should not be counted against your form views if you are logged into your JotForm account.

    Form View Limits: What Is It All About?

    I checked the Form Analytics of your form and I saw that almost all views are coming from your IP address.

    Understanding Form Analytics and Ways on How to Get Your User's Info

    I reset your form views and canceled the downgrade of your account. Please note that we can do this only once. If you go over the Form View limit again, you will need to upgrade your account to enable the form or wait for the counter to reset, which will happen on the first day of each month. 

    Please make sure that you are logged into your account while editing your website where the form is embedded or remove the form from the webpage until you finish your website.