Revision History is not working

  • RD_CR
    Asked on June 24, 2019 at 9:55 AM

    I thought I was making edits to just the pdf version. How to undo everything I did today! I tried Revision History and reverted to an older version from last week and when it says reversion complete, it still doesn't make the changes in the current version. Please help!

    Page URL: https://www.jotform.com/myforms/rev/91355474984167/ver/5d10d1172a21cb24cb59dfdc
  • BJoanna
    Replied on June 24, 2019 at 11:25 AM

    The version of your form on the link you provided is from today. 

    1561389765rev Screenshot 10

    I cleared your form cache. Please try to revert your form again. 

    You can also try to do it from the Form Builder. 

    How to View Form Revision History

    If you are still unable to revert it can we try to do it from your account? 

  • ywatson
    Replied on June 24, 2019 at 11:50 AM

    I cannot revert it, I see that it says today, but I was trying to revert to June 20th, it will not let me. 

  • BJoanna
    Replied on June 24, 2019 at 1:02 PM

    There are two versions from June 20th. 

    1561395483rev1 Screenshot 10

    To which one do you want to revert your form to? 

    Can we try to revert it?

  • RD_CR
    Replied on June 24, 2019 at 3:32 PM

    It looks like you guys were able to do it! Did you guys do it? It looks reverted.

  • stevenmarshall
    Replied on June 24, 2019 at 5:02 PM

    Hi @RD_CR,

    From looking at the earlier reply from my colleague, looks like they cleared your form cache on your account and also were asking which version you would like to revert back too, since there were two versions from June 20th. Glad to hear it looks reverted to the correct version for you now.