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JonathanAsked on June 24, 2019 at 1:32 PM
Hi,
I was asked to reset my password on my account, I must have not recorded it properly and I cannot login now. Could you please help?Thanks -
Mike_G JotForm SupportReplied on June 24, 2019 at 3:07 PM
I have checked the mail logs of the email address (which is associated with a JotForm account) you used in opening this thread (post) and there was no email sent that has the password reset instructions.
To request for a password reset instructions that you can use to reset your account password in case you forgot it, please check this guide out — How-to-reset-the-password
Right now, I have sent you the reset instructions, please check your email and feel free to contact us again anytime if you have other questions or concerns.