What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload limits and drop box

    Asked by jasonpvance on February 28, 2013 at 03:58 PM

    If i have my files uploading to drop box, is there a setting to automatically delete the submission in jotform so i don't go over my 100MB limit?  I'd be fine deleting it manually ocassionally, but 100MB is so low i am afraid people would not be able to submit if a couple people uploaded at the same time.  Also, would this allow people to upload a group of files larger than 100MB?

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    Answered by Wtfuck on February 28, 2013 at 04:15 PM

    You can't you need to upgrade your plan Here

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    JotForm Support

    Answered by EltonCris on February 28, 2013 at 07:28 PM

    @jasonpvance

    Unfortunately we do not have that option in the form builder. The best way to do it for now is to manually delete submissions with files attached on it. You can go to your form's submissions page and click Delete button found at the top right of the page. That should delete all your form submissions/files.

    Also, it would be wise not to allow files larger than 100MB or else you will be over-limiting the free limits and your forms will be temporarily disabled. If you need more upload space, you should probably consider upgrading to one of our paid plan.

    Thank you.