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Tina WinderAsked on June 24, 2019 at 2:37 PM
Can you tell me why my account was autosuspended?
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Richie JotForm SupportReplied on June 24, 2019 at 4:13 PM
I have checked your account and it seems that the system has auto suspended your form due to suspected phishing form.
It seems the form https://www.jotform.us/form/91735432458159 is collecting credit card information.
We don't allow collecting credit card information using your form as this violates our terms of use.
I have removed the guilty fields and lifted the suspension in your account.
If you with to receive payment from your form users, you can use our Payment Integration.
If you need further assistance, let us know.
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Tina WinderReplied on June 24, 2019 at 4:43 PMThank you!
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Tina WinderReplied on June 24, 2019 at 5:43 PMThank you! I am back in my account and I deleted the form in questions,
however it tells me my other forms are disabled when I try to view them
[image: image.png]
[image: image.png]
*Tina Winder Vacation Planner*
Independent Agent, Wishing On A Star Travel, LLC
678-986-2013
*email: tina@wishingonastartravel.com *
*Click this link to find me on Facebook*
*Click this link to follow me on Instagram
*
*Click this link to follow me on Twitter
*
Please note: All quoted prices are subject to change without notice; and
are based on availability. Prices cannot be guaranteed until booked and/or
deposit is received.
It is the sole responsibility of the passenger(s) to verify and secure
travel documents in advance of travel. Visit: www.travel.state.gov
This message contains confidential and/or proprietary information, and is
intended for the person/entity to whom it was originally addressed. Any use
by others is strictly prohibited. All information in this message is
covered by the client agent privilege.
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David JotForm Support ManagerReplied on June 24, 2019 at 6:25 PM
We apologize for the inconvenience. Your forms are already available to be used. Open a new forum thread if you need anything else, we will be glad to assist you.