I have deleted forms but I am still getting an exceeded upload space message

  • Shatter
    Asked on June 24, 2019 at 5:30 PM

    I have no idea where this upload space is that is over I have deleted all of my submissions, there is nothing I can find.

    Can you tell me where to find these files I am sure whatever they are they are not needed. Not even 100% sure where I am getting uploads from.

    Please let me know what to do where to find any of this.


    Thank you

  • Welvin Support Team Lead
    Replied on June 24, 2019 at 6:31 PM

    Hello,

    You have the following forms in the account with uploads:

    73484787157169 - 21 uploads

    73484787157169 - 6 uploads

    70035110993146 - 6 uploads

    81208072757155 - 1 upload


    Trashed forms are still counted. You will have to purge your forms in this case. To free up file upload space, deleting submissions is the recommended method, not the form as a whole.